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Refund & Exchange Policy

Refund Policy

On cancellation/Returns: Your refund will be in the form of E-VOUCHER which shall be given ones we receive the product at our HO/Warehouse. The refundable amount will be same as of the amount spent by you.

Note: Shipping charges will be deducted from the refund amount.


Process of Refund/exchange

In case of refund or exchange, customer should fill in the details on the website by mentioning the reason of the return or mail us at indianink@suditi.in

Exchange Policy

An easy 15 day* return policy
Clause I: In case you want to exchange product – you can simply exchange the product with us, in an unused condition with Intact Tags & original Invoice, within 15 days of its receipt. The policy provides customers with freedom to exchange, goods in unused condition without assigning any reason behind the exchange.

Please note: Shipping cost (from our place to customer’s address and from customer’s address to our place) of goods returned under the above stated clause shall not be borne by Suditi Design Studio Ltd (Indianink). The cost shall be deducted from the paid amount & refund shall be made accordingly.


● The customer has the option of Exchange/Refund for the product within this scheme.

● The customer can either return the product to the Suditi Design Studio warehouse.

● Warehouse manager will be taking a call on the sale-ability of the product further and basis that will be initiating a refund/exchange for the product immediately.


Reverse Pick-up: We charge an economical cost for reverse pickup from customer (basic rate as charged by the courier dept) In case we are unable to pick up the product due to courier company restrictions, the product can be couriered back to us (properly packed) on the below mentioned address along with details filled on the website.
Company Address:

Suditi Design Studio Ltd, C-3B, MIDC,
TTC Industrial Area, Pawane Village, Turbhe,
Navi Mumbai - 400 703
Maharashtra, India



Clause II: Exchange product as per Clause I will be dispatched to the customer only after our Quality Check (QC) team will confirm that the products are saleable and in appropriate condition.
Clause III: Goods returned due to any manufacturing defect such as Colour bleeding, pleading, shall be governed by the applicable warranty & guaranty as provided by Suditi Design Studio Ltd. within 15 days, if delayed returns will not be accepted. All rights & decisions lay with the company employee.

If the return is due to an error on our part (incorrect item sent, damaged/defective product), the customer has the option of Exchange/Refunding the product.